Cancellation Policy
We want all of our members to be satisfied with their experience at our gym. Please review our cancellation policy for memberships:
Monthly Memberships:
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Holds: Holds can only be placed on monthly memberships.
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Cancellation Notice: To cancel your monthly membership, you must provide a 30-day notice.
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Cancellation Methods: You may submit your cancellation notice in person, via email, or by phone. Please ensure you provide all necessary account information to avoid any delays.
6-Month & 1-Year Memberships:
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Cool-Off Period: You have a 10-day cool-off period from the start of your membership to request a full refund. After this period, no cancellations or refunds will be issued.
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Membership Duration: Once the cool-off period has ended, your 6-month or 1-year membership will continue until the term is completed. You cannot cancel your membership early after the cool-off period, and it will run its full course.
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Cancellation Notice: While early cancellation is not allowed, if you need to make any changes at the end of your membership term, you must provide a 30-day notice before the renewal date.
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Cancellation Methods: You may submit your notice in person, via email, or by phone with complete account details.
Key Tags:
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Key tags must be returned once your membership expires. Failure to return your key tag may result in an additional fee.
Failed Payments:
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If the last payment on your account is not collected due to a failed payment, you will need to pay the outstanding fee before you can sign up again for a new membership at 247 Fitness Amherstview. Any unpaid balances must be cleared in full prior to rejoining.
We understand that circumstances may change, and we aim to accommodate our members to the best of our ability within the framework of our policies. If you have any questions or need further clarification regarding our cancellation policy, please feel free to speak with a member of our staff.